Connection Timeout when Connecting to a Modded ARK: Survival Evolved Server
When connecting to your own, or any ARK: Survival Evolved server that has mods installed, you may experience a connection timeout. This is due to the mods downloading to your PC through Steam and the connection has timed out due to it taking to long. Generally a server with lots of large mods is where you notice this more. If you check your Steam client you should still see the last mod downloading. Depending on the mod size you should wait for this to complete prior to re-attempting to joPopularMy server is not showing in the ARK: Survival Evolved server list
This issue does not prevent you from joining the game server, you will always be able to join via the Steam Server favourites. See here on how to do this. If you do not see your server in Steam Server favourites, please contact us and we will be happy to investigate. Make sure you give the server enough time to start up fully before proceeding.PopularHow to Reinstall your Game Server (TCAdmin only)
Reinstalling a server can help if: You want to completely reset everything There's a problem, and you want to setup the server again as if it was brand new Please Note: Reinstalling will remove everything, the data removed will not be recoverable, be sure to have backups of anything you want to keep before you proceed. ++Important!++ Some settings may remain even after a re-install. This is by design for important settings, but you may not want this. If you notice after re-iFew readers"File too large when zipping" ARK:Survival Evolved Servers
When you try and zip a folder and get an error that the file is too large, this means that its hitting the 500mb limit. Under normal circumstances you should not be close to this limit. When zipping a file, the most common files you would need to compressFew readersWhat to do if you Suspect there may be a Server Outage
If your server suddenly went down and: You are unable to access your server from the control panel, or access the control panel at all. The server will not respond to start/stop command. The server shows as "Unknown" in the control panel. In which case, It is possible that there is a server outage. Check the following: This automatically gets the system status's and updates for issues in real-time Real-time Status Page This is manuFew readersCaptcha Blank or Not Working
To fix (in order to attempt) : Restart your browser Clear fully your browser cache, cookies, site data and hosted app data and restart the browser again Do number 2 again, then restart your computerFew readersHow to troubleshoot lag and performance related issues
This article will guide you through the standard troubleshooting steps you can follow to diagnose your own lag and performance related issues. It is very common to need to investigate issues related to performance. Even with the best hardware and physical server machines we use here there is always a risk of lag becoming an issue in a setup. There are many many variables to what causes lag so it requires investigation to deal with it and process. In our experience, there is normally a fewFew readersHow to make a ticket/explain my issue
This article will help you submit a ticket for requests of support with any issues you are currently experiencing with any of our services You can access the support ticket system in 3 ways: Control Panel Your billing area. Alternatively using the hyperlink. https://serverblend.com/my/submittickeFew readers