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Troubleshooting - Space Engineers
Troubleshooting related to Space Engineers only.
Failed to download mods or the server is stuck in starting.
If your server Space Engineers or Medieval Engineers is stuck in starting (you will see this if when you hover over the "Quick Actions" menu and it has been saying ONLY "Kill Server" for more than 20 mins, Please follow the below steps. This method can also resolve the "Failed to download mods" error. Login to your control panel and in the "Quick Actions" list, click on Kill Server Click on File Manager Right click > Edit (or select and then click the edit button) on SpaceEngineersD
Space Engineers server not showing up in-game
Usually a server will not show up in-game if there is an outdated mod (one that has not been updated for the latest version of the game), or an otherwise broken mod installed on the server. To fix the issue, you will need to go through the mods using trial and error to locate the problem mod by removing them until the issue is resolved. Once the problem mod/s have been found you can remove them from the server and notify the developer of the issue. We recommend you do this on a test map, an
Its been 12 hours and I Haven't received my order details.
Please check your spam folders. If you find it in there, be sure to set us as a safe/ trusted sender. If its not in spam, please ensure you are looking in the email inbox that you registered with, when ordering. If you find it to be different, please check that spam box as well. If you still cant find it, please submit a ticket or catch us on live chat
Have not received your server details after order
Please note, we do not offer instant setup for Space Engineers. We have a 24 hour setup guarantee after cleared payment. However in most cases, your server will be setup much quicker, usually within 1-2 hours. Please ensure you check your spam or trash folders. If the email is in there, please set us as a safe and trusted sender. If your email is not in there, please ensure your payment has gone through and wait up to 12 hours before contacting us.
Clicking save in the game configuration does not save and How to get correct block ID for block limits.
If you are unable to click save in the game configuration, most of the time this is caused by an incorrectly set block limit. If you have tried to set block limits for modded blocks, its likely you have not got the correct block id. To fix it: 1. Make sure the server is stopped 2. Go into the file explorer and right click edit the SpaceEngineers-Dedicated.cfg file 3. Scroll down until you find where the block limits are, remove the ones that you have added, you must remove the whole code
SE crash with error: Attempted to read or write protected memory
This error and crash is related to your world for Space Engineers. It can be caused by many things in your world. We have created this article to advise on the common occurrences. Floating objects / ships / asteroids at extreme distances away. For this, please run a clean up of your world using SE Toolbox Remove any and all objects that are at extreme distances. We advise anything at or outside of 1000km, and for best performance outside o
Unable to login to the server control panel
If you have just ordered, please be aware there is not instant setup. We have a 12 hour setup guarantee. All orders will be completed in this time frame although usually it is within the 1-2 hour range. To log-in to the control panel you will have been given details to log in, in the email you get confirming your server setup, with all the server details. Please also make sure that you are logging into the control panel fo
Control panel "Already Logged in"
If you get this error, please follow the below steps: Go to the home page. (nothing after the / ) Click "Servers" on the right bar This may now show your servers, if it does not: Click Login at the top right Enter details and click login. That will then log you in without error.
Planets have disappeared or can not be seen
The chances are you have recently enabled Torch to utilise the functions this 3rd party tool provides. However may have come across your planets being hidden or have disappeared. This is due to a settings in the Torch - Essentials plugin. Client Join Tweaks and Async Join Disable these settings and re-login to the server to have planets show up as normal.